When may I purchase my shipping labels online? SendMyBike.com will sell labels online from March 25th through July 10th or so for inbound shipping (shipping your bike to RAGBRAI). For outbound shipping however, you may continue to purchase outbound shipping prior to and during RAGBRAI. (Internet can be sketchy and time consuming. Please make every effort to purchase labels BEFORE Ragbrai.)
How do I ship my bike to RAGBRAI with SendMyBike.com? Click on "Start Shipping Now," enter your information, and within a few clicks you'll have your price. You can pay by credit card. You will receive your inbound shipping label (to Iowa) in the mail in early July. Then, on or before July 11th, affix the labels to your bike container and ship your bike to us. (Details of a for pickup or drop locations will follow later)
How do I ship my bike home at the end of RAGBRAI? There are two options for shipping your bike home from RAGBRAI, explained here. In both cases, if you have ordered a return shipping label from SendMyBike.com, it will NOT be mailed to you. It will be available for you to claim in the end town on the last day of RAGBRAI, Saturday, July 27th, at either our convenient location in Keokuk, or at the Pork Belly Ventures campsite (for Pork Belly Ventures Weeklong support riders). If you have asked SendMyBike.com to store a box or case, it will be unloaded and ready to claim. Extra cardboard bike boxes will also be available for your use for no additional charge.
The first option for shipping your bike home is to box it yourself in the end town, affix your shipping labels, and hand the package over to our crew to load onto a trailer immediately for shipment home. This option requires no additional payment and is a great option for those who are accustomed to working on their own bikes.
The second option will allow you to turn your bike, your shipping container and your return label over to us (for riders not with Pork Belly Ventures, Harpers Bike shop will box your bike), where our mechanics will package your bike for shipping. This option costs and additional $55 if you want your package to begin shipping by the Friday AFTER RAGBRAI. (For $65, you can have the shipping begin by Tuesday AFTER RAGBRAI.).
For a small number of people who need their bike boxed on location so they can fly it home, the cost will be $65.
How do I ship luggage to and from RAGBRAI with SendMyBike.com? Click on " How To Ship A Duffel" for information.
Will I be able to pay by credit card if I purchase shipping online? Yes, we accept Mastercard and Visa.
Will I be able to pay by credit card if I buy outbound shipping during the week of RAGBRAI? As long as you have internet access (which is a questionable when thousands of riders inundate the local cell phone sytem in small overnight ragbrai towns) you can purchase direct from sendmybike.com or you can go to Pork Belly Ventures front desk in each host town. Our advice is to make it simple and purchase outbound shipping prior RAGBRAI.
By when does my bike need to arrive in Iowa? Your bike should be shipped far enough ahead that the bike will arrive on or before Thursday, July 18th. Please don't take this deadline lightly. (Pork Belly riders that want their bike pre-assembled need to have their bike arrive by Tuesday, July 16.)
How long will it take my bike to reach Iowa by Ground? The good news is that Iowa is in the middle of the country, so even if you're far away, the typical delivery time is three to four days. But don't cut it close. It's better to let go of your bike early and miss a couple days of training than to ship too late and miss a couple days of RAGBRAI. For Ground shippers, we suggest allowing a full seven days for your bike to arrive, which means that you would ship no later than Thursday, July 11th.
How do I make sure my shipment is on time? Follow the suggested timeline above, use your tracking number to check on your shipment, and watch email for our notices of any shipping delays and for our notice of delivery when the bike has been received.
Are there ways to avoid shipping delays? Remember that most shipping problems occur when a shipping label falls off a package. Make sure your label is securely affixed to your bike box or luggage, and be sure to read our tips page. Track your bicycle and if it is delayed, let us know so we can help. If you have allowed our recommended two- or three-day buffer, there is an excellent chance that your package will still arrive on time.
What happens to my bike when it reaches Iowa? Your bike will be held until Friday morning, when it will be claimed and transported to either to Council Bluffs Expo area, or the Pork Belly Ventures campsite in the start town.
What happens if I ship by some other means? If you are spending the week of RAGBRAI with Pork Belly Ventures or using our shuttle services before or after RAGBRAI, sendmybike.com is definitely the most convenient and affordable way to ship your bike. And if you are not using the services of Pork Belly Ventures, sendmybike.com is still the most affordable way to ship your bike, equal in convenience to other RAGBRAI bike shippers. When you use SendMyBike.com, you are entitled to your shipping label and much more. We will receive your bike, transport it to the ride start, and make it available for you to claim. Reasonably-priced mechanical assistance will be available if you need it (free for those using Pork Belly Ventures). At the end of RAGBRAI, we will arrange for you to ship your bike directly from either our convenient river location or the Pork Belly Ventures campsite in the end town. So if you elect to ship your bike without using sendmybike.com, we will gladly provide supplementary services for $75. Contact firstname.lastname@example.org or 402-681-2613 to arrange using your own shipping while having SMB receive, assemble, transport your box, (or case), take your bike after ragbrai and package it for sending home.
What if my package incurs an oversize charge? As long as your bike is of a normal size in box that is within the dimensions listed in the drop down menu for pricing, the price you see will be the only price you pay. Note: If you have a tandem, or standard bike in an Air Caddy box, higher rates will apply. See the drop down menu for these prices. Please write Pete at email@example.com for rates on bikes other than those types listed in the drop down menus. (Trikes, recumbents, etc.)
What if I want to ship a trike, or an extra-long recumbent? Please contact us early for a special quote on shipping your tandem or oversize bike.
What if I want to ship a duffel that does not fit inside a standard box measuring 18 by 18 by 24? As long as your packaging or duffle have the near equivalant cubic measure as that of a box measuring 18 by 18 by 24 (18 x 18 x 24 or 7776 cubic inches, it will be fine to ship with that same label.
During the week of RAGBRAI, what happens to my shipping box or case? Do I pay extra for storage until I'm ready to ship the bike home? As part of the service of "SendMyBike.com," your box or case will be stored for the week and made available to you at week's end, at no additional charge.
If you are not using the PBV charter, please compare our rates and most of all our service to other shippers. Sendmybike.com will be located in Council Bluffs, near the Expo in the start town prior to RAGBRAI and at a convenient location near the dip site in the end town, so finding and using sendmybike.com will be at least as convenient as any other option. (We will send a detailed map and instructions about a week before RAGBRAI.)
May I ship using another way to Pork Belly Ventures, not using SendMyBike.com? Yes, but please expect a $75 handling fee to cover the expense and labor of handling bikes outside our system.
What does my airline charge to carry my bike and bags on the airplane? Here is a website that tracks the current luggage fees of domestic and international airlines. In most cases, domestic travelers will pay $20 to $35 per bag for their first and second bags and up to $175 for overweight or oversized bags.
What are the other liabilities of flying my bike with me on the airplane? While it's relatively easy to track a shipped bike, it's difficult to detect problems with lost luggage until it's too late. Your bike and luggage can miss connections or be misrouted, and bikes are among the first items to be removed from airplanes when there are weight restrictions.
What happens if my bike is damaged during shipping? Bike shippers will be able to file any damage claims independently with Bike Flights. Contact Pete at firstname.lastname@example.org for help with this process.
What is the refund policy of SendMyBike.com? Unused labels can be returned to SendMyBike.com at 412 Forest Glen Drive, Council Bluffs, Iowa 51503. Refunds (minus a $35 cancellation fee) will be processed after RAGBRAI and before the end of August.
Who is SendMyBike.com? We are Pete Phillips and Tammy Pavich, of Pork Belly Ventures RAGBRAI Charter Service. Dave Kennedy is our right-hand guy, who knows bike shipping as well as we do. Years ago, as bike-shipping and luggage shipping to and from Iowa has grown in popularity, we have taken a greater and greater role in this aspect of RAGBRAI. In order to give our clients and all RAGBRAI riders an affordable, seamless, and worry-free bike tour, we have created SendMyBike.com.